The Maintain Object Task window is used to maintain object tasks.
Opening the Maintain Object Task window
Task area key fields and buttons
Fields
Field |
Description |
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Task Seq |
Task sequence number. This is the unique identifier for the task. |
Object Number |
ID number of the object related to the task. |
Object |
Description of the object related to the task. |
Location |
Textual description of the object's location. |
Opened |
Date that the task was created. |
Initiated By ID |
Name of the person who initiated the task. |
Status |
Current status of the task. For example, New, Waiting for Info, Completed. |
Closed |
Date that the task was closed, if activity has finished. |
Type |
Select the object type. |
Severity |
Severity rating of the problem that the task is aimed to fix. For example, severity can be rated on a level of 1 to 10 with 10 being very severe and 1 being minor. Note: Severity values are defined in the luObjectTaskSeverity lookup table. See luObjectTaskSeverity lookup table in the System Maintenance manual. |
Level |
Priority level for the task. For example, a Level 1 task has more priority than a Level 3 task. |
Allocated To |
Name of the person who has been allocated the task. |
Subject |
Brief description of the task. For example, Paint Front Door, Clean Blinds. |
Buttons
Button |
Description |
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Search for an object. See Searching for objects. |
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Launch Object Maintenance to view or update the details of the selected object. See Maintaining objects. |
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Find the community member that person that initiated the task. |
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Launch Object Maintenance to view or update the details of the selected object. See Maintaining objects. |
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Launch Community Maintenance for the selected person. |
Saves and closes the current window. |
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Update the Closed field with the current date and time. The following window is displayed. |
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Save the changes and continue editing. |
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Delete the current task and close the window. The following window is displayed. To delete the current task:
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Cancel changes made since last saving and close the window. |
Activities area key fields and buttons
Fields
Field |
Description |
---|---|
Allocated To |
Name of the person who has been allocated the activity. |
Date |
Date that the activity was created. |
Comm Method |
Method of communication to the person. For example, phone, email or personal approach. |
Ref |
Reference information supporting the communication. For example, email address used to email the person. |
Follow Up |
Select if a follow up communication is required with the person allocated the activity. |
Follow Up By |
Person who is following up about the activity. |
Follow Up Date |
Date the person is scheduled to follow up about the activity. |
Buttons
Button |
Description |
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Start the Staff Search window to find a staff member to allocate the task to. |
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Create a new activity. |
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Delete the current task and close the window. The following window is displayed. To delete the current task:
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Reply to an email. |
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Save the changes and continue editing. |
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Mark the activity as finished. |
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Send an email regarding an activity. The Send Email(s) window is displayed: Note: This button is only displayed if you are replying to an email. |
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Add a file attachment to an email. |
Activity History area fields
See the Activities area above for details of the fields in the Activity History area.
Email Info sub-tab
The Email Info sub-tab contains the standard email sender and subject fields to allow you to specify who the email is sent to.
Object Tasks sub-tab
The Object Tasks sub-tab displays other object tasks for the selected object.
Fields
Field |
Description |
---|---|
Include Closed Tasks |
Select to display closed tasks as well as current tasks. |
The remaining fields on this sub-tab are a subset of the fields on the Object Tasks window. See the Unallocated Tasks grid area key fields in the Object Tasks window.
User Tasks sub-tab
The User Tasks sub-tab displays other object tasks for the person the tasks are allocated to.
The fields on this sub-tab are a subset of the fields described in the Task area key fields and buttons above.
Attachments sub-tab
The Attachments sub-tab displays the details of any attachments to the current email. Use the button to add a file attachment to the current email message.
All Attachments sub-tab
The All Attachments sub-tab displays the details of all attachments that have been sent.
DocMan sub-tab
The DocMan sub-tab displays the details of all documents related to the object task. For example, a photograph of the maintenance issue to address or a diagram of how a task should be completed.
Last modified: 10/10/2013 9:31:09 AM
See Also |
© 2013 Synergetic Management Systems. Published 15 October 2013.