New expand all, collapse all and refresh buttons.

Expand all, collapse all and refresh buttons have been added to the maintenance windows.

More information is available in the:

• searching topic for the maintenance function
• Common buttons section of the relevant bars.

Using navigation bars

Searching

Send emails and SMSs to parents.

You can now send emails and SMSs to parents.

Sending emails and SMS messages from grids

Load HTML File button available.

To load an HTML file into an email, you can click on the:

• main email screen of Send Email
• Edit Signatures window of Send SMS.

Sending emails and SMS messages from grids

Ability to add a default email signature.

Click on the Edit Signatures window to insert a default email signature.

Maintaining email signatures

Minimum character restriction for tag list searching.

You must enter at least two characters when searching for community members to add to the tag list.

Tagging community members from the Tag List window

New tag indicators enable quick tagging/untagging.

New green tag indicators are displayed to the left of tagged community records. Hovering over the indicator enables the user to quickly tag or untag the community member.

Using tag lists

Tagging individual community members from a grid

Tagging multiple community members from a grid

Deleting community members from the current tag list from a grid

Tag list has configurable paging.

The tag list can be configured:

• whether it is displayed in pages, as shown below, or in one continuous list
• how many community members are listed per page (default is 20, as shown below).

Using the Tag List window

Paging:EnabledFlag configuration setting in the System maintenance manual

Paging:Size configuration setting in the System maintenance manual

New test button added to Notifications Maintenance.

New button enables a user to send a test notification to check settings are properly configured.

Notifications Maintenance - Rules Maintenance tab

Additional column called SMS Provider.

Additional column called SMS Provider on the Rules Maintenance tab of Notifications Maintenance.

Notifications Maintenance - Rules Maintenance tab

New SMS Provider field.

New SMS Provider drop-down list available on the Rules tab of Notifications Maintenance.

The drop-down list is only available when the SMSProviders security resource is set for the user group.

Notifications Maintenance - Rules Maintenance tab

Group/User Security Maintenance - Users view in the Synergetic System maintenance manual

Fields have been documented.

Fields have been documented when editing a rule on the Rules tab of Notifications Maintenance.

Notifications Maintenance - Rules Maintenance tab

You can send/delete all notifications.

You can send/delete all notifications using two new buttons on the Queued Notifications tab of Notifications Maintenance.

Notifications Maintenance - Queued Notifications tab

Deleted notifications in Notifications Maintenance.

Deleted notifications are now recorded as 'Deleted' in the Sent column.

Notifications Maintenance - Processed Notifications tab

Processed notifications include SMS replies.

Processed notifications include SMS reply information on the Processed Notifications tab of Notifications Maintenance.

Notifications Maintenance - Processed Notifications tab

New SMS Replies tab.

Ability to process SMS replies on the new SMS Replies tab for two-way SMS messaging in Notifications Maintenance.

Notifications Maintenance - SMS Replies tab

New SMS Processed tab.

Display deleted notifications on the SMS Processed tab for two-way SMS messaging in Notifications Maintenance.

Notifications Maintenance - SMS Processed tab

New Task button on maintenance windows.

Clicking the New Task button on any of the maintenance windows launches a dialog to confirm the action. Clicking OK creates a task in Synergetic.

Managing tasks

New Action Centre function.

The new Action Centre function is the central hub for managing:

• messages.
• tasks.
• alerts.

Action Centre

New field added to the Available Reports tab.

Ability to prioritise Synergetic reports over site reports using the SSRS Only field.

Running reports

New Favourite fields added to the Available Reports tab.

New Favourite fields added to the Available Reports tab to allow you to record your favourite reports.

Running reports