Message Type

Filter Action Centre messages by:

• information message
• task message
• alert message.

Type

Type of Action Centre message. Either

• information message
• task message
• alert message.

Description

Description of the Action Centre message.

Count

Number of Action Centre message with the same description.

Display

Filter by:

• received messages
• unread/unactioned messages
• read/actioned messages.

Show Sent/Received panel

Select to display the Sent/Received panel at the top of the window.

Type Description

Type to filter by description text.

Summary

Type to filter by summary description text.

Originator

Type to filter by the originator name.

Originated by me?

Select to set the originator as the current user.

Date Created From/To

Search for messages created within a date range.

Date Actioned/Read From/To

Search for messages actioned or read within a date range.

Type

Type of Action Centre message. Either:

• information message
• task message
• error message.

Description

Description of the Action Centre message.

Summary

Summary of the Action Centre message.

Created

Date the Action Centre message was created.

Originator

Originator of the Action Centre messages.

Summary

Type a summary for the Action Centre message.

Linked To

Community member or constituency that the task is linked to. Select one of the available options and click .

Allocated To

Community member allocated to Action Centre message.

Note: Clicking automatically allocates the community ID linked to the current Synergetic user. Click to assign to another community member.

Update the number of unread/unactioned messages in each category.

Note: Select the Show Sent/Received Panel field to display this button.

Mark all alerts as read.

Mark all information messages as read.

Link to the selected community member.

Remove the link to the selected community member.

Reallocate the task to a different community member.

Filter records using the selection criteria.

Reset all filter fields.

Mark the selected information message as read.

Mark the selected alert message as read.

Mark the selected message as read and launch the associated Linked To maintenance record.

Start the selected task.

On the Advanced tab:

• the Start Date is set to the current date and time
• the Task Status field is set to In Process.

Start the selected task and launch the associated Linked To maintenance record.

Complete the selected task.

On the Advanced tab:

• the Completed Date is set to the current date and time
• the Task Status field is set to Completed.

Complete the selected task and launch the associated Linked To maintenance record.

Save the changes made to the selected task.

Cancel the changes made to the selected task.