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Emailing individual statements

To send individual statements by email, from the Prior Statements tab:

  1. Select Module > Debtors > Debtor Maintenance from the main menu.

    The Set Debtor Search Criteria window is displayed.

    Tip: You can also access the debtor functions by clicking Debtors button.

  2. Search for the debtor. See Searching for debtors.

    The Debtor tab of the Debtor Maintenance window is displayed.

  3. Click the Statements tab, then the Prior Statements sub-tab. See the Prior Statements sub-tab of the Debtor Maintenance - Statements tab.
  4. Select the statement.
  5. If the statement is marked as Archived, click Email… button.
  6. If the statement is not marked as Archived, either:

    A preview of the statement is displayed.

  7. Click the Export to email icon Export to Email button (crystal reports).
  8. Select the file format.

    Most organisations prefer Adobe (PDF) for security reasons.

  9. Select all pages, then choose the location and name of the file.

    An Adobe Acrobat PDF version of the statement is created.

  10. Send the file to the debtor as an email attachment.

    In your email program, create a new email. Enter the debtor's email address and the subject line, then select the file you created as an attachment.

Last modified: 9/10/2013 4:08:34 PM

See Also

Debtor Maintenance - Statements tab

Reprinting individual statements

Removing a debtor from a statement run

© 2013 Synergetic Management Systems. Published 15 October 2013.

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