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Removing a debtor from a statement run

Use the Prior Statements sub-tab if you want to remove an individual debtor from a statement run. See the Prior Statements sub-tab of the Debtor Maintenance - Statements tab.

Note: You should only delete statements that the debtor has not received.

  1. Select the incorrect statement.
  2. Click Delete button.

    A confirmation window is displayed.

    Confirm Delete - About to delete debtor from statement run

  3. Type DELETE to confirm the deletion.
  4. Click OK button.

    All of the charges and receipts that appear on that statement have their statement number set to zero. The charges will appear on the next statement produced.

    Note: Synergetic does not keep any record when debtors are deleted from a statement run. If your organisation requires an audit trail, issue the statement, then issue corrections on a new statement.

Last modified: 4/10/2012 12:05:04 PM

See Also

Debtor Maintenance - Statements tab

Reprinting individual statements

Emailing individual statements

© 2013 Synergetic Management Systems. Published 15 October 2013.

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