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Dragging and dropping emails from Microsoft Outlook

You can import an email into the Correspondence tab by dragging and dropping it from Microsoft Outlook.

To import an email from Microsoft Outlook:

  1. Open the Correspondence tab for the relevant community member. See Community Maintenance - Correspondence tab in the Community manual.
  2. Open Microsoft Outlook and find the email you would like to import.

    Arrange the windows so that you can see both the Correspondence tab and the Microsoft Outlook email folder.

  3. Click on the email and drag it into the grid area.

    Community Maintenance - Correspondence tab (Dragging email from Outlook)

    The Dropped Email Details window is displayed.

    Dropped Email Details window (blank)

  4. Select a Classification and Module for the email you are importing.

    Dropped Email Details window (populated)

  5. The imported email is displayed in the grid area.

    Community Maintenance - Correspondence tab (grid, cutdown, droppedemail).gif

    Note: You can disable drag and drop from Microsoft Outlook by clearing the Allow Drag and Drop from Outlook checkbox in the on the Preferences tab of the Preferences window. See Setting up Synergetic the way you want.

Last modified: 8/11/2012 10:11:37 AM

See Also

Communicating with community members

Sending emails

Sending SMS text messages

Configuring automatic notifications

Composing letters with Microsoft Word

© 2013 Synergetic Management Systems. Published 15 October 2013.

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