Communications Maintenance - Communication tab

Use the Communication tab to maintain key information about the communication to community members.

To open the Communication tab:

Select Module > Development > Communications Maintenance from the main menu.
The Set Communications Search Criteria window is displayed.
Select the communication. See Searching for communications.
The Communication tab of the Communications Maintenance window is displayed.

Field	Description
Description	Description of the communication.
Type	Type of communication. See Maintaining communication types. For example, newsletter or event reminder.
Notify Method	Default method for notifying the community members, if required. For example, notification can be via: home, occupation or postal address default, home or occupation email address default, occupation or personal SMS number no notification. The available notification methods are maintained in the luNotifyMethod lookup table. See luNotifyMethod lookup table in the System maintenance manual.
Classification	Document classification of the communication. See luDocumentClassification lookup table in the System maintenance manual.
From	Name of the person sending the communication.
Sender Email	Email address of the person sending the communication.
CC Email	Email addresses of other people in your organisation who will also receive this communication.
Communication Sent	Use the Mark as Sent button to set the Communication Sent flag and transfer current recipients to past recipients. Use the Mark as NOT Sent button to clear the Communication Sent flag. This will not transfer past recipients to current recipients.

Field

Description

Description of the communication.

Type

Type of communication. See Maintaining communication types. For example, newsletter or event reminder.

Notify Method

Default method for notifying the community members, if required. For example, notification can be via:

home, occupation or postal address
default, home or occupation email address
default, occupation or personal SMS number
no notification.

The available notification methods are maintained in the luNotifyMethod lookup table. See luNotifyMethod lookup table in the System maintenance manual.

Classification

Document classification of the communication. See luDocumentClassification lookup table in the System maintenance manual.

From

Name of the person sending the communication.

Sender Email

Email address of the person sending the communication.

CC Email

Email addresses of other people in your organisation who will also receive this communication.

Communication Sent

Use the Mark as Sent button to set the Communication Sent flag and transfer current recipients to past recipients.

Use the Mark as NOT Sent button to clear the Communication Sent flag. This will not transfer past recipients to current recipients.

Button	Description
	Launch into Communication Types Maintenance. See Maintaining communication types.
/	Mark the communication as having been sent/not sent, for the specified date. Marking as Sent moves all current recipients to the Past Recipients tab. Note: Print lists and labels before marking records as having been sent, as there is no automatic method for undoing the changes.
	Maintain the email notification layout for the communication. See Maintaining email and SMS notification layouts.
	Send email notifications. See Sending email notifications.

Button

Description

Launch into Communication Types Maintenance.

See Maintaining communication types.

Mark the communication as having been sent/not sent, for the specified date. Marking as Sent moves all current recipients to the Past Recipients tab.

Note: Print lists and labels before marking records as having been sent, as there is no automatic method for undoing the changes.

Confirm Communication As Sent window

Maintain the email notification layout for the communication.

See Maintaining email and SMS notification layouts.

Send email notifications. See Sending email notifications.