Processing customer returns

To process a customer return:

Follow exactly the same process up to step 3 for a regular sale. See Processing a regular sale.
On the Sales Entry window, select Sale is a Return of Goods.
Add the item being returned.
The sale quantity for the item defaults to -1.
Repeat step 3 for each item being returned.
Click .
The Select Payment Method window is displayed.
Select the payment method by which the refund is being returned to the customer. See Selecting payment methods.

Last modified: 3/06/2016 4:24:06 PM