Testing account payments

To test account payments:

1. Customise the Make an Account Payment tab. See Customising the Make an Account Payment tab in the Community Portal manual.
2. Open an internet browser.
3. Log into the Community Portal.
4. Click the Make an Account Payment tab.

   The Make a Payment window is displayed.

   

   Tip: You can also access the Make a Payment window by clicking on the Finance tab or on the Payments tab.

5. Click .

   The Select How You Would Like to Pay webpage is displayed.

6. Select the New Card radio button.
7. Select a credit card under Card Type.
8. Type a test credit card number into Credit card number field.
   • Visa: 4111 1111 1111 1111
   • Mastercard: 5555 5555 5555 4444
   • American Express: 3434 3434 343 434
9. Click .
10. One of the following will occur:
    • NAB Transact has successfully processes payment, but Synergetic is not configured correctly. The Receipting error message is displayed. See ReceiptingErrorMessage configuration setting.

    You can:

    • Review the Online Receipts List Crystal report. See Running key Debtor Crystal Reports in the Synergetic Debtors manual.
    • Contact Synergetic Support to resolve the issue.
    • NAB Transact has failed to process the payment and the following error is displayed.

    

    NAB Transact is not configured correctly. See Configuring NAB Transact.

    Note: This error also displays when the Community Portal configuration has not been reloaded after changes in Synergetic. Click the Reload Config link in the Community Portal Admin panel to reload configuration settings.

    • Payment is successfully processed in NAB Transact and Synergetic.

    The Payment Receipt window is displayed.

    

11. Repeat this process for each card type.

    Testing account payments is complete.

Last modified: 23/09/2014 4:13:59 PM

© 2015 Synergetic Management Systems. Published 6 May 2015.