Processing customer returns

To process a customer return:

1. Follow exactly the same process up to step 3 for a regular sale. See Processing a regular sale.
2. On the Sales Entry window, select Sale is a Return of Goods.

   

3. Add the item being returned.

   The sale quantity for the item defaults to -1.

4. Repeat step 3 for each item being returned.
5. Click .

   The Select Payment Method window is displayed.

   

6. Select the payment method by which the refund is being returned to the customer. See Selecting payment methods.

Last modified: 13/08/2014 7:53:09 AM

© 2015 Synergetic Management Systems. Published 6 May 2015.