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Processing a regular sale

The following procedure summarises the steps required to process a regular sale. For more information, select the relevant topic indicated.

  1. Open the New Sale window. See Using the New Sale window.

    The Select Business Unit window is displayed if you are authorised to access more than one business unit.

    Select Business Unit window

  2. Select the business unit you are selling from.

    Note: Business units currently undergoing stocktake are displayed in red.

    The New Sale window is displayed.

    Note: If your organisation is configured to request customer details at the end of a sale, this window appears after accepting a sale. See Synergetic Financial Configuration - Business Units - Sales sub-tab in the Finance manual.

    New Sale window

  3. Select the customer. See Searching for a customer.

    The Sales Entry window is displayed.

    Note: If the selected business unit is currently undergoing stocktake, Stocktake in progress is displayed in red.
    Sales Entry - stocktake in progress warning

  4. Add the stock items being sold and apply discounts at each line item, if any. See Using the Sales Entry window.

    Print only template

    Note: A photo of the customer is displayed after you have selected the customer name, if a photo is available. If Synergetic is configured so that you have to select the customer before you process the sale, the photo is displayed on the Sales Entry window. Otherwise it appears on the Payment Method window.

  5. Click Accept Sale (F12) button.

    The Select Payment Method window is displayed.

    Select Payment Method window

    Note: These payment methods are defined in the Sale Payments sub-tab of the Business Units tab of the Finance Configuration Maintenance window. To customise payment method options see Synergetic Financial Configuration - Business Units - Sale Payments sub-tab in the Finance manual.

  6. Apply overall discounts and select the payment method. See Selecting payment methods.

    Note: The Change Required window is displayed if more cash than required is given to you and you entered that amount in the Amount to Pay field.

    Select Payment method - change required message

  7. Print the sales docket for the customer.

    Sales Docket (printing to a port, embedded)

    Note: The sales docket is printed automatically if the Auto Produce Docket for Sale field is selected in Finance Configuration Maintenance. See Synergetic Financial Configuration - Business Units - Sales sub-tab - Page 2 sub-tab in the Finance manual.

Last modified: 13/08/2014 8:04:07 AM

See Also

Using the Sales Entry window

Selecting stock items for sale

Editing a previous sale

Resuming a held sale

Processing customer returns

Handling invalid payments

Performing a price enquiry

Processing a general ledger or "own use" sale

© 2015 Synergetic Management Systems. Published 6 May 2015.

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