Testing account payments

You can process test debtor account payments to determine whether NAB Transact is configured correctly.

Note: You are unable to make any payments, view any events or enter credit card details when NAB Transact is set up incorrectly. See Setting up NAB Transact as an online payment merchant.

To test account payments:

1. Open an internet browser.
2. Log into the Community Portal.
3. Click the Make an Account Payment tab.

   The Make a Payment window is displayed.

   

   Tip: You can also access the Make a Payment window by clicking on the Finance tab or a debtor account payment option () on the Payments tab.

   Note: You can enable the Make and Account Payment tab using the Main Menu Configuration Tool window. See Enabling online payment tabs on the Community Portal in the Online payments manual.

4. Click .

   The Select How You Would Like to Pay window is displayed.

   

5. Select the New Card radio button.

   The Credit Card area is displayed.

   

6. Select a credit card from the Card Type field.

   

7. Type a test credit card number into Credit Card Number field.
   • Visa: 4111 1111 1111 1111
   • Mastercard: 5555 5555 5555 4444
   • American Express: 3434 3434 343 434.
8. Click .

   One of the following will occur:

   • NAB Transact has successfully processed payment, but Synergetic is not configured correctly.

   The Receipting error message is displayed. See ReceiptingErrorMessage configuration setting.

   You can:

   • Review the Online Receipts List report to display details of the payment. See Viewing the Online Receipts List report in the Online payments manual.
   • Contact Synergetic Support to resolve the issue.
   • Payment is successfully processed in NAB Transact and Synergetic.

   

Last modified: 1/05/2017 4:21:53 PM

© 2017 Synergetic Management Systems. Published 20 July 2017.