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Sales

This section outlines the changes to the Sales manual arising from changes made to Synergetic (version 58.09-v59.14).

Change

More information

See

Item search now allows a partial search for item code and barcode fields.

Additional information has been provided for wildcard searching for the following fields on the Set Item Search Criteria window:

  • Item Code
  • Barcode.

For example, you can return items with item codes such as 001001A, using the 00% wildcard.

Set Item Search Criteria (highlight Item Code, Item Code partial search)

Searching for items

Allow the user to type the Creditor ID on item maintenance-related windows.

You can now either:

  • type in the Creditor ID, if known
  • click Find... button to select the supplier using the Creditor Search window.

This applies to the:

  • Stock tab of Item Maintenance

    Item Maintenance - Stock tab (highligted Normal Creditor ID)

  • Receive Item Stock window

    Receive Item Stock window (highlighted Creditor ID field)

  • Create New Item - Business Units window used when adding a new item.

    Create New Item - Business Units window (highlighted Normal Creditor ID)

The topics have been updated to reflect the new operation of the field, and the way the related Find... button and Clr button buttons are used.

Item Maintenance - Stock tab

Manually receipting stock

Create New Item - Business Units window

Sales Entry - launch into Community Maintenance.

A new Launch button button has been added to the Sales Entry window to enable you to launch into Community Maintenance, if the customer is selected before processing the sale.

Sales Entry (highlighted launch button - community maintenance)

The documentation has been updated to:

  • provide an example of updating the community member's details from the Sales Entry window
  • provide screen captures to help differentiate between the two launch buttons - the new button for Community Maintenance and the existing button for Item Maintenance.

Sales Entry (populated, Item Maintenance launch button highlighted)

Using the Sales Entry window

Sales Entry - Allow scans of the same item to be summarised into one line.

If the customer purchases more than one of the same item, they appear as either:

  • separate line items

    Sales entry - sale summary region (separate line items)

  • one line item with the quantity reflecting the number being purchased.

    Sales entry - sale summary region (summarised to one line item)

The Adjust Quantity for Same Sale Item field on the Finance Configuration Maintenance - Business Units - Sales sub-tab is used to configure this option. This can be set independently for each business unit at your organisation.

Using the Sales Entry window

Finance Configuration Maintenance - Business Units - Sales sub-tab in the System maintenance manual

Sales Entry - Stock Item Search allows inclusion/exclusion of consignment stock items.

The Stock Item Search window has been updated to allow consignment stock items to be included or excluded in the search, using the Include Consignment Stock field.

Stock Item Search window (populated, highlighted Include Consignment Stock field)

A new topic Selecting stock items for sale has been added - this details all of the fields and buttons on the Stock Item Search window.

Selecting stock items for sale

Using the Sales Entry window

Sales Entry - Show customer photo on screen.

New screen captures of the Sales Entry and Select Payment Method windows show examples of customer photos during sales entry and payment, respectively, if the customer has been selected from the community database and their photo is available.

For example, a student's photo is displayed when they are buying items from the uniform shop.

Sales entry (cut down, with photo)

Select Payment Method (cut down, with photo)

Using the Sales Entry window

Selecting payment methods

 

Sales Entry - New No sale button button.

A new No sale button button has been added to the Sales Entry window. A description of the button has been included along with information about how to secure this function.

Using the Sales Entry window

Finance Configuration Maintenance - Business Units - Sales sub-tab in the System maintenance manual

Sales Entry - New Price enquiry button button.

A new Price enquiry button button has been added to the:

  • New Sale window
  • Sales Entry window.

A description of the button has been included along with a new topic that shows a typical price enquiry.

Using the New Sale window

Using the Sales Entry window

Performing a price enquiry

Sales Close Off - Allow workstation selection.

The new Workstation field has added on the Sales Close Off - Close Off Type window.

A description of the field has been included in the topic about the window. The Opening the Sales Close Off - Close Off Type window drop-down hotspot has also been updated to reflect the new Workstation field.

Sales Close Off - Close Off Type window (Workstation highlighted)

The Workstation field is used if you want to close off sales for one workstation only. If this field is left blank, then all workstations is processed for the selected business unit.

Sales Close Off - Close Off Type window

Editing or Resuming a sale - filtering available on Workstation.

When resuming a sale, you can now filter based on the Workstation that the sale was originally processed on.

Resume Held Sale window (Workstation highlighted)

Editing a previous sale

Resuming a held sale

Allow Debtor and non-Debtor sales at the same time.

Synergetic has been updated to allow sale payments to be split between any combination of cash, cheque, credit card and debtor charges. Previously, you could not split between debtor charges as well.

Select Payment Method (allow debtor and non-debtor payments)

The following topics have been updated with information and examples on this change:

  • Selecting payment methods - steps 6 and 8
  • Closing off sales - Debtor splits section.

Selecting payment methods

Closing off sales

Sales entry - docket shows how payment was split.

Two topics have been updated to include information about split payments being displayed on the sales docket.

Sales Docket (printing to a port)

Note: The payment splits are only displayed on dockets created using the printer port rather than Crystal Reports unless your Crystal Reports docket report has been modified.

The topics have also been updated to provide an example of how payments involving debtor charges work.

Processing a normal sale

Selecting payment methods

 

Change Required window available in Sales.

The Change Required window has been included in two topics. This is an existing Sales feature that was not previously documented.

Change Required window

Processing a normal sale

Selecting payment methods

More information on credit card sales

Additional information has been included on how credit cards are used on the Payment Methods window and configured on the Sale Payments sub-tab.

Visa button

Selecting payment methods

Finance Configuration Maintenance - Business Units - Sale Payments sub-tab in the System maintenance manual

Sales Close Off - configure the close off definitions depending on when close offs are planned for.

Additional information is provided about reconciling payments and close off types. For example, the Individual close off type.

sales close off - close off type (Individual)

Information about the Select Close Off Type to Process field on the Close Off Type window has been updated to include a tip to display the payment methods that typically apply for each close off type.

sales close off - close off type (Monthly tip)

A new topic has been added about reconciling different payment methods during close off.

Sales Close Off - Cash window (summary)

Closing off sales

Understanding close off types

Sales Close Off - Individual window

Sales Close Off - Close Off Type window

Reconciling sales close offs

New field on Consignment Stock Payments - Debtors window

A description has been added for the new Allow Debtors to go into Credit field on the Consignment Stock Payments - Debtors window.

consignment stock payments - debtors (allow debtors to go into credit).gif

The existing notes have been updated and incorporated into the description.

Consignment Stock Payments - Debtors window

See Also

What's new in Synergetic version 59

Introduction

Community

Human resources

Objects

System maintenance

Current students

Past students

Medical details

Curriculum

Attendance/Absence Events

Assessments and reports

General Ledger

© 2015 Synergetic Management Systems. Published 6 May 2015.

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